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unable to load scriptographer
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unable to load scriptographer
From:  Y
Date:  25. February 2007, 13:57

Hello,

i just installed the latest version of scriptographer on my computer (os 10.3.5 +cs2) and when i'm starting illustrator it tells me "error on loading of external moduls: Scriptographer.aip" (in fact my version is french so it tells "erreur lors du chargement des modules externes: Scriptographer.aip"

but there is no crash, illustrator is working but scriptographer is not installed.

Can somebody help me findout what's going on?

Thx!

Re: unable to load scriptographer
From:  Y
Date:  26. February 2007, 19:05

Hmmm, finally i could update to OS 10.3.9 and also made the java updates i could find.
Now on the start, i have a big error message, then a window telling scriptographer couldn't be loaded and then illustrator is crashing.

I have a 13 pages crash report, but can't join it here... where do i send it?

thx in advance for the help.

Re: unable to load scriptographer
From:  alex
Date:  26. February 2007, 19:28

does this problem persist across all users? If you make a new user, just a regular Joe, and use that user to start Illustrator, does it still crash?

Re: unable to load scriptographer
From:  Y
Date:  26. February 2007, 20:44

I just tried this and yes it's still crashing down with a different user session...

Re: unable to load scriptographer
From:  Jürg Lehni
Date:  27. February 2007, 13:45

Please send the report to sg AT scriptographer DOT com. Thanks!

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