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Illustrator crashes with Scri...
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Illustrator crashes with Scriptographer
From:  Martin
Date:  1. September 2006, 17:15

Hello,

Illustrator CS2 crasches when I try to open it with scriptographer installed. I'm running my machine with OSX 10.4.7. Any idea?

Re: Illustrator crashes with Scriptographer
From:  Markus
Date:  21. September 2006, 17:34

I am experiencing the very same behaviour when trying to start Illustrator. I'm running OSX 10.4.7 and CS2, and installed the apropriate version of the script.

Re: Illustrator crashes with Scriptographer
From:  Jürg Lehni
Date:  25. September 2006, 13:31

Please describe the machines you are running the software on.

Re: Illustrator crashes with Scriptographer
From:  Markus
Date:  25. September 2006, 13:46

Machine Name: Power Mac G5
Machine Model: PowerMac11,2
CPU Type: PowerPC G5 (1.1)
Number Of CPUs: 2
CPU Speed: 2 GHz
L2 Cache (per CPU): 1 MB
Memory: 2 GB
Bus Speed: 1 GHz
Boot ROM Version: 5.2.7f1

Re: Illustrator crashes with Scriptographer
From:  Jürg Lehni
Date:  25. September 2006, 14:08

Thanks, Markus.

Did you have a look at this post? I cannot fix this problem as it does not happen on my machine. If I could debug the issue through a remote session on a system where it fails, I could finally nail it down... The process would be rather complicated though. But would you be up for it?

Re: Illustrator crashes with Scriptographer
From:  Markus
Date:  25. September 2006, 14:16

Hi Lehni.

I understand that debugging is a lot easier by testing via VCN. However, there's a lot of no-no's in leaving access to my work computer outside the building I'm at. Also, I really wouldn't want anyone fiddling around with my machine apart from myself =)

Isn't there any sorts of logs I can post to you?

Re: Illustrator crashes with Scriptographer
From:  Markus
Date:  25. September 2006, 14:19

btw, greets from 3V/Equinoxe (just read that you were involved in the C64-scene) ;)

Re: Illustrator crashes with Scriptographer
From:  Jürg Lehni
Date:  25. September 2006, 14:41

I recieved many of logs already, but could not make much sense out of what I was seeing. The crash seems to happen somewhere outside Scriptographer, with no direct link to a call from the plugin. Without the possibility to debug it seems I cannot fix it.

Maybe you could create a seperate user account with reduced rights for the VNC session? I understand your concerns but give you my word I won't touch anything outside Illustrator / Scriptographer.

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